NCI:USES
path: JOSEPH HELLER > PAUL ROSENBERG > JONATHAN WRIGHT, M.D. > JAMES TURK > NCI:USES
Putting NuWiki to Work
NuWiki works, at coordinating the efforts of members of a team or organization in sharing knowledge and streamlining communications within and without the organization. If your group or organization is concerned with setting goals, writing policy, establishing procedures, maintaining documentation or providing information and need to keep track of all the minuscule details that seem to defy explicit definition...NuWiki works.
Where can NuWiki be effective?
- Community forums
- Computer configuration standards and policy
- Contract management and revision
- Corporate (private) Intranet
- Customer support - pre and post sale
- Document Control - product, policy, procedure
- Event planning
- Governance controls
- Help desk knowledge base
- Labor negotiations
- Maintenance notes
- Meeting follow-up / task list management
- Menus, cook books or laboratory procedures
- Oversight controls
- Personnel Policy and Guidelines
- Policy: development, change control, publishing
- Sales policy, pricing and compensation plans
- Product documentation: Consumer or Technical
- Project planning and long-term support
- Regulatory compliance
- Standards Development and distribution
- University schedules, scope and policy
- Website content management
Improved Decision Making
Better decisions can be made with access to current and relevant information. NuWiki simplifies the task of compiling information gleaned from the field, representatives stationed abroad or business partners in different time zones.
- Accurate, timely and easily accessible information can significantly improve customer service and support levels.
Meeting Productivity
Meetings become easier to manage and become more productive, as everyone is allowed an opportunity to participate and contribute over time.
- Scheduling becomes less of an issue
- Brainstorming sessions work at any time of day or night
- Use of time becomes more effective
- Follow-up to action items becomes more pro-active
Knowledge Base
- Collect, organize, manage, and share information
- Organize and share notes and references that have been sitting in desk drawers for years.
- Build a Live Help network
- Everyone can contribute
Managing Data
A Custom NuWiki installation enables managing data on a Multi-Value host system.
- Managing host data
- Data grids
- Executing host based commands from a NuWiki page
- Service contract listing